The mortgage closing costs may be different if something important changed or wasn’t included in your Loan Estimate. It’s also possible that your income or assets turned out to be different from what you estimated when you first applied. It’s not uncommon for some closing costs to change somewhat, but there are legal rules about what can change and by how much. Learn which fees can change and which can’t.
If you have a rate lock, your rate and points should not change, but there are exceptions. Rate locks typically only guarantee your rate if nothing changes about your application. If something important changes – for example, the home is appraised at less than the sale price, or your lender cannot verify your income – then your rate may change. If you have a rate lock and your rate has changed, ask your lender to explain why. Learn more about how rate locks work.
If you’re not satisfied with your lender’s explanation, you can always stop working with that lender. If the rate or fees have changed significantly, and you are unable to reach an acceptable solution with your lender, consider other options. You can choose another lender. You may be able to negotiate with the seller to delay the closing until you can arrange for a new loan with a different lender.
Even if you decide to work with a different lender, you may have rights to compensation from the first lender if the changes they made were illegal. You may want to consider contacting an attorney.
Submit a complaint
Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.
