Twitter users are upset about Credit Karma's credit scores—here's why (2024)

On Tuesday afternoon, consumers took to Twitter to express their frustration over their credit scores on Credit Karma, the personal finance company owned by Intuit.

The issue for most wasn't that the credit scores they were finding on the Credit Karma website were low—rather they were too high.

Consumers tweeted about going to apply for a credit card or loan thinking they have good or excellent credit, only to soon find that the credit score that the card issuer or lender pulled was lower than what they saw on Credit Karma.

The specific tweet that started off the conversation can be found here. Twitter users were quick to follow up and joke about how inflated their credit scores looked on Credit Karma.

But they were on to something important when it comes to checking your credit score.

Below, CNBC Select breaks down why you can expect your credit scores to differ, depending on where you check them.

Why your Credit Karma credit score differs

There are multiple reasons why your credit score differs between what a personal finance website tells you and what your credit card company or a prospective lender find.

This is mainly because of two reasons: For one, lenders may pull your credit from different credit bureaus, whether it is Experian, Equifax or TransUnion. Your score can then differ based on what bureau your credit report is pulled from since they don't all receive the same information about your credit accounts. Secondly, different credit score models (and versions) exist across the board.

As it states on its website, Credit Karma uses the VantageScore® 3.0 model. VantageScore may look at the same factors that the other popular FICO scoring model does, such as your payment history, your amounts owed, your length of credit history, your new credit and your credit mix, but each scoring model weighs these factors differently.

For this reason, VantageScore and FICO® Scores tend to vary from one another. Your VantageScore® 3.0 on Credit Karma will likely be different from your FICO Score that lenders often use.

If you plan on applying for credit, make sure to check your FICO Score since there's a good chance lenders will use it to determine your creditworthiness. FICO Scores are used in over 90% of U.S. lending decisions.

Take note of the FICO Score version you look at as well. The FICO® Score 8 is widely-used and can help you gauge which credit cards you qualify for. But there are also industry-specific FICO Scores to use when you are planning a certain purchase. For example, FICO® Auto Scores are ideal if you want to finance a car with an auto loan, while it's good to check FICO® Scores 2, 5 and 4 if you plan tobuy a house. Check out the full list of FICO's score versions for different financial products here.

How to check your FICO Score for free

You canaccess your free FICO® credit score through your bank orcredit card issuer, like American Express, Bank of America or Citi. Online resources like *Experian Boost™ and Discover ScoreCard also provide free access to anyone, regardless if you're a cardholder or not.

*Results may vary. Some may not see improved scores or approval odds. Not all lenders use Experian credit files, and not all lenders use scores impacted by Experian Boost.

Editorial Note: Opinions, analyses, reviews or recommendations expressed in this article are those of the Select editorial staff’s alone, and have not been reviewed, approved or otherwise endorsed by any third party.

Twitter users are upset about Credit Karma's credit scores—here's why (2024)

FAQs

What is the Credit Karma controversy? ›

The settlement stems from a September 2022 FTC investigation into Credit Karma's alleged use of claims that people were pre-approved and had "90% odds" of approval. The claims were made in an effort to entice people to apply for offers that in many cases they did not qualify for, the FTC said.

Why is Credit Karma score so wrong? ›

Not all lenders report to all three major credit bureaus

Some lenders may only report to one or two bureaus, not all three. Also, the bureaus may not update your reports at the same time. Different information can understandably result in different credit reports and credit scores.

Why is my FICO score 100 points lower than Credit Karma? ›

Your FICO Score is a credit score. But if your FICO score is different from another of your credit scores, it may be that the score you're viewing was calculated using one of the other scoring models that exist.

Why did my credit score drop 40 points after paying off debt? ›

It's possible that you could see your credit scores drop after fulfilling your payment obligations on a loan or credit card debt. Paying off debt might lower your credit scores if removing the debt affects certain factors like your credit mix, the length of your credit history or your credit utilization ratio.

Is Credit Karma a sham? ›

A: Credit Karma is a legitimate company; however, for a variety of reasons, its scores may vary greatly from the number your lender will share with you when it checks your credit. We have answers to all your questions about Credit Karma.

Can Credit Karma be trusted? ›

Millions of people use Credit Karma to track their credit scores. The company is highly transparent and provides its services through VantageScore. Thus, it offers a reliable snapshot of your current credit status. You can also use Credit Karma to spot inaccuracies in your credit report.

Is FICO better than Credit Karma? ›

Neither type of credit score is inherently better than the other, and most lenders apply proprietary modifications to whatever scores they use anyway. That means you don't need to seek out a particular Vantage score or FICO score because you won't find the exact score you're being judged with regardless.

Is Experian more accurate than Credit Karma? ›

Experian vs. Credit Karma: Which is more accurate for your credit score? You may be surprised to know that the simple answer is that both are accurate. Read on to find out what's different between the two companies, how they get your credit score, and why you have more than one credit score to begin with.

What is a good FICO score? ›

For a score with a range between 300 and 850, a credit score of 700 or above is generally considered good. A score of 800 or above on the same range is considered to be excellent. Most consumers have credit scores that fall between 600 and 750. In 2022, the average FICO® Score in the U.S. reached 714.

How far off is Credit Karma score? ›

They may differ by 20 to 25 points, and in some cases even more. When Credit Karma users see their credit score details, they are viewing a VantageScore, not the FICO score that the majority of lenders use. A VantageScore has the same credit score range as FICO, and uses some of the same information as a FICO score.

Is a FICO score of 8 good or bad? ›

FICO 8 scores range between 300 and 850. A FICO score of at least 700 is considered a good score.

What credit score is needed to buy a car? ›

The credit score required and other eligibility factors for buying a car vary by lender and loan terms. Still, you typically need a good credit score of 661 or higher to qualify for an auto loan. About 69% of retail vehicle financing is for borrowers with credit scores of 661 or higher, according to Experian.

Why is my credit score going down if I pay everything on time? ›

Using more of your credit card balance than usual — even if you pay on time — can reduce your score until a new, lower balance is reported the following month. Closed accounts and lower credit limits can also result in lower scores even if your payment behavior has not changed.

How long does it take to improve credit score 100 points? ›

Creditors typically report updated information monthly, so it is possible to improve your score by 100 points in 30 days. It will likely take several months for your score to realize its full potential, though. You can use WalletHub's free credit score simulator to learn how different actions can affect your credit.

How to get 800 credit score? ›

Making on-time payments to creditors, keeping your credit utilization low, having a long credit history, maintaining a good mix of credit types, and occasionally applying for new credit lines are the factors that can get you into the 800 credit score club.

Why is Credit Karma score so much lower? ›

This is because Credit Karma makes use of another credit scoring model compared to many lenders and possibly does not have access to all the data required to calculate your credit score. Furthermore, credit ratings from various sources can differ due to dissimilarities in the data used for their computation.

Who is behind Credit Karma? ›

Kenneth Lin, who previously founded Multilytics Marketing and worked with E-Loan and Upromise, launched Credit Karma in 2007 with co-founders Ryan Graciano and Nichole Mustard.

Why is Credit Karma holding my money? ›

Funds transferred into your Credit Karma Money accounts are not available for immediate withdrawal. The process typically takes 2-3 days. This additional time aims to prevent returned transfers and overdrafts on your external bank account.

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