How to Contact Ultipro: 6 Steps (with Pictures) - wikiHow (2024)

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Contacting the Ultimate Software Phone Number Contacting Ultimate Software Online Expert Q&A Tips You Might Also Like References About This Article Did this article help you? FAQs
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1Contacting the Ultimate Software Phone Number

2Contacting Ultimate Software Online

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Co-authored bywikiHow Staff

Last Updated: May 30, 2023

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UltiPro is a product by the U.S. technology company Ultimate Software. UltiPro provides payroll, check printing, benefits, Affordable Care Act employer services, and recruitment management to businesses around the globe.[1] If you have a question about an UltiPro service, you will need to contact a customer service representative at Ultimate Software. While this may seem like a difficult task at first, you can easily contact a representative by calling the Ultipro customer service phone number at (800) 432-1729, e-mailing Ultipro at ultiproinfo@ultimatesoftware.com, or by completing a form at https://www.ultimatesoftware.com/ContactUs.

Method 1

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Contacting the Ultimate Software Phone Number

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  1. 1

    Go to https://www.ultimatesoftware.com/ContactUs. This contact page provides Ultimate Software mailing addresses, phone numbers, email addresses, and a short online form to reach a customer service representative. Be sure to have any important information on hand like your country, contact information, and your company’s information. This will help an Ultimate Software representative assist you better!

  2. 2

    Find the Ultimate Software company nearest you. Ultimate Software has corporate offices in the U.S., Canada, the U.K., and Singapore. The mailing addresses and phone numbers for each are located on the contact page.[2]

    • Keep in mind that Ultimate Software uses the same phone number for its North American offices in the U.S. and Canada.

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  3. 3

    Call Ultimate Software at (800) 432-1729 for urgent questions. Carefully listen to the automated phone directory system. Select the response that best fits your specific situation or question.

    • Try to have a pen or pencil and a piece of paper nearby so that you can write down any important information from your call. You may need this information later!

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Method 2

Method 2 of 2:

Contacting Ultimate Software Online

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  1. 1

    Email for questions about UltiPro or to request information. If you have a question about an UltiPro service, email Ultimate Services at ultiproinfo@ultimatesoftware.com. Other questions or concerns about privacy issues can be sent to privacy@ultimatesoftware.com.

  2. 2

    Complete a short form on the contact page for questions or comments. On the form, you are required to provide key information to Ultimate Software customer services. This information includes your country, your email address, and the time frame in which your company plans to upgrade or change its human resource system.[3]

    • Save time by having this key information on hand before you complete the online form!

  3. 3

    Engage with Ultimate Software on social media to keep up with news. Follow Ultimate Software on Twitter @UltimateHCM or on Facebook at https://www.facebook.com/UltimateSoftware/. You can even directly message Ultimate Software and ask questions or leave a comment about UltiPro services.

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      Tips

      • Some companies have UltiPro Administrators who can provide on-site assistance if you are having a problem with an UltiPro service. An administrator can access your company’s Customer Service Portal, locate direct support numbers, and submit individual cases directly to Ultimate Software.[4]

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      • If you are an UltiPro Administrator, you can use UltiPro Connect to stay up-to-date about UltiPro information and news.[5]

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      How to Contact Ultipro: 6 Steps (with Pictures) - wikiHow (11)

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      About This Article

      How to Contact Ultipro: 6 Steps (with Pictures) - wikiHow (26)

      Co-authored by:

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      This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. This article has been viewed 60,339 times.

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      Co-authors: 8

      Updated: May 30, 2023

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      Categories: Contacting Companies

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      How to Contact Ultipro: 6 Steps (with Pictures) - wikiHow (2024)

      FAQs

      How to Contact Ultipro: 6 Steps (with Pictures) - wikiHow? ›

      While this may seem like a difficult task at first, you can easily contact a representative by calling the Ultipro customer service phone number at (800) 432-1729, e-mailing Ultipro at ultiproinfo@ultimatesoftware.com

      ultimatesoftware.com
      Ultimate Software was an American multinational technology company that developed and sold UltiPro, a cloud-based human capital management (HCM) software system for businesses. Headquartered in Weston, Florida, the company was founded in 1990 by Scott Scherr, and it released its first version of software in 1993.
      https://en.wikipedia.org › wiki › Ultimate_Software
      , or by completing a form at https://www.ultimatesoftware.com/ContactUs.

      View Details ›
      How to access UltiPro from home? ›

      1. Go to E44.ultipro.com – type only those letters into the address bar of your browser. 2. On the Sign In page, enter your User name (Personal Email Address) and your Password (Birthdate in MMDDYYYY format), and then Sign In.

      Read The Full Story ›
      How do I activate my UltiPro account? ›

      To Activate Single Sign on in UltiPro; enter your Date of Birth (Format: mm/dd/yyyy), Social Security Number (Format: 123456789 no dashes) and Employee Number (Format: 12345). Click OK.

      Learn More Now ›
      What are my login credentials for UltiPro? ›

      Username: Your username is your last name, first initial, and your employee ID number. Default password: your date of birth. Click the Log In button. You will immediately be taken to the Change Password screen and asked to change your password from the default.

      Read On ›
      What is the UltiPro website? ›

      Ultipro is a global platform for multinational companies to manage their workforce locally, regardless of where they are located.

      Know More ›
      How can I contact UltiPro? ›

      While this may seem like a difficult task at first, you can easily contact a representative by calling the Ultipro customer service phone number at (800) 432-1729, e-mailing Ultipro at ultiproinfo@ultimatesoftware.com, or by completing a form at https://www.ultimatesoftware.com/ContactUs.

      Discover More Details ›
      How do I get UltiPro on my phone? ›

      To get started
      1. Download the UltiPro mobile app to your device through the Apple app store (iPhone) or the Google play store (Android).
      2. Enter our Company Access Code as: HOODCOLLEGE (it is not case sensitive)
      3. Enter your UltiPro login credentials (the same one used to log in to the desktop version).

      Get More Info Here ›
      Why is my UltiPro account locked? ›

      I've input the incorrect password five times on Ultipro and now my email account is locked. Since SSO is applied to multiple applications, if you input an incorrect password five times on ANY of the applications your account will be locked.

      Get More Info Here ›
      How do I find my UltiPro company access code? ›

      The 'Client Access Key' & the 'User Access Key' can be found on your UltiPro Web Service administrative page.

      Find Out More ›
      Is UKG Pro the same as UltiPro? ›

      UKG Pro, formerly Ultipro, is a cloud-based HR software that can meet the diverse needs of businesses of all sizes.

      View More ›

      How to reset password for UltiPro? ›

      You may reset your own password if you forgot it after your original set up ” and then enter your user name which will the email provided there will be a link to UltiPro prompting you to answer eate a new password (NOTE: security question answers are case sensitive . Drive not Dr). l prompt you for a new password.

      Read More ›
      Why can't I get into my UKG account? ›

      If you've forgotten your UKG login or need help resetting your password, please reach out to your HR/payroll department directly for help. Need more support for your UKG solution? Head to our Support page.

      Learn More Now ›
      What is a login ID and password credentials? ›

      A login credential is a set of unique identifiers–such as a username and password–that enables a user to verify identity in order to log in to an online account.

      View More ›
      How do I create a UltiPro account? ›

      To create an Ultipro user account:
      1. Login to Ultipro, and navigate to System Configuration.
      2. Select Service Account Administration.
      3. Select Add.
      4. Enter a Username, Password, and Email for for the account.
      5. Select the Web Service permissions and enable view permissions for the following options: ...
      6. Select Save.

      Learn More ›
      Where is UltiPro located? ›

      Ultimate Software was an American multinational technology company that developed and sold UltiPro, a cloud-based human capital management (HCM) software system for businesses. Headquartered in Weston, Florida, the company was founded in 1990 by Scott Scherr, and it released its first version of software in 1993.

      Continue Reading ›
      What company owns UltiPro? ›

      UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.

      Read More ›
      Can I log into UKG from home? ›

      If you are not at a facility and/or using VPN

      You can access UKG by going to https://pyramidhc.ultipro.com/. Your password is the password you use to access your email. Enter your company username and password, and then click “Sign in.”

      Explore More ›
      What is the difference between UKG and UltiPro? ›

      So, are UKG and UltiPro the same thing? The answer is yes and no. UKG is the parent company that offers a wide range of workforce management and HCM solutions, while UltiPro is one of the flagship products within the UKG suite of offerings.

      Tell Me More ›
      How do I check my pay stub on UltiPro? ›

      To find your current pay statement follow these steps in your UltiPro Dashboard: Myself > Pay > Current Pay Statement. You are also able to see your Pay History in the UltiPro Dashboard to be able to see any other pay statements. To download or print click on the icons on the top right of the screen.

      Tell Me More ›
      How do I access my UKG pay stubs? ›

      Enter your username and password Tap login Page 6 Viewing Paystubs/W2s in UKG – 1/4/2024 Page | 6 Your opening page after login is your Pay History page. Click the blue Pay Statement link at the bottom to view the full pay statement.

      Learn More Now ›
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