Direct Deposit Questions – University Comptroller (2024)

What is Direct Deposit and what are the benefits?

  • USC electronically deposits your pay directly into your account(s) by payday.
  • Direct Deposit is safe, simple, and convenient.
  • No waiting in line at the bank or ATM.
  • No more worries about mail delays, lost checks, or missing a check when you’re out of the office on payday.
  • You can elect Direct Deposit to many different accounts and/or banks.
  • Many banks and other financial institutions offer incentives for using Direct Deposit.

When are funds from Direct Deposit available?

Your funds are immediately available in your chosen account(s) each pay day in the early morning.

What are my Direct Deposit options?

You can send all your net pay to one financial institution or split it by percentage between multiple institutions. You can also elect to send a flat dollar amount to one or more financial institutions, and you can elect to have part of it deposited and receive the rest on a paper check.

How do I sign up for or make changes to my Direct Deposit?

  • If you cannot access Workday, please reach out to Payroll Services at payroll@usc.edu for assistance.
  • You can set up a Direct Deposit account by inputting the information online in Workday using this guide.

How soon after I sign up will my pay be direct deposited?

To verify newly added bank accounts, University Payroll Services pre-notes the information you’ve submitted. It will take 7-10 business days to validate the account information. Your next payment may be made via paper check while your bank information is verified. If we receive a rejection or notification from the bank of a correction, it may take longer.

How do I see my Payslip?

On payday, you will be able to see your gross pay, all taxes and deductions, and your net pay on Workday, along with your direct deposit information.

  1. Login to Workday.
  2. Select “Menu” in the top left corner
  3. Select “Pay”
  4. You will be able to select your most recent payslips. For older payslips, under View select “Payslips”

How do I opt in to receiving paper copies of my payslips?

Employees are defaulted into paperless delivery of payslips. You may opt in or opt out for the advice slip at any time, and you may change your instructions as often as you choose.

  1. Log in to Workday
  2. Select “Menu” in the top left corner
  3. Select “Pay”
  4. Under View, select “Payslips”
  5. Select “Change Payslip Printing Election”
  6. You will see your name, select “OK”
  7. Under “New Payslip Printing Election”, select your preference, then select “OK”

What do I do if I want to change my Direct Deposit instructions?

  • To change your Direct Deposit instructions, go to Workday and make the update.
  • Any change will take approximately 12 business days. Your existing instructions will remain in place in the interim.

How do I stop my Direct Deposit and receive a paper check?

  1. Log in to Workday
  2. Select “Menu” in the top left corner
  3. Select “Pay”
  4. Under Actions, select “Payment Elections”
  5. Under Payment Elections, select “Edit” for the Payroll Regular Payment Pay Type.
  6. Change the Payment Type from Direct Deposit to Check.
  7. Select “OK”
  8. See below for instructions on how to remove an account
Monthly:no later than the 16th of the month
Biweekly:no later than the end of the pay period (University Biweekly and Hospital Biweekly)

How do I remove a closed direct deposit account from my payment elections?

  1. Log into Workday
  2. Select “Pay”
  3. Under Actions, select “Payment Elections”
  4. Under Payment Elections, select “Edit” for the Payroll Regular Payment Pay Type
  5. Change the Payment Type from Direct Deposit to Check.
  6. Select “OK”
  7. Under Accounts, select “Remove” to remove the out-of-use account(s) Note: an account cannot be removed if it is actively being used as a Payment Election

IMPORTANT:

  • To prevent payment delays, you must remove the closed account from your payment elections and accounts by the deadlines below.
  • If money is sent to a closed account, Payroll must wait for the funds to be returned by the bank before issuing a replacement check. This can take a minimum of four banking days.
Monthly:no later than the 16th of the month
Biweekly:no later than the end of the pay period (University Biweekly and Hospital Biweekly)

Direct Deposit is generally not available for involuntary terminations.

Direct Deposit Questions – University Comptroller (2024)

FAQs

What do they ask for direct deposit? ›

Each employee needs to provide the following information: bank name, account type, account number and routing number. Some states also require employees to sign a consent form before their employer can switch them to direct deposit.

What is considered a qualifying direct deposit? ›

Qualifying direct deposits are deposits of regular monthly income (such as your salary, pension, or Social Security benefits) that are made by your employer or other payer using the account and routing numbers that you provide to them.

How can you tell that your direct deposit works correctly? ›

You can do this by logging into your online banking or checking your bank statements. Look for the deposit amount and the corresponding date to confirm that it matches your expected pay or deposit. 3. Verify the timing: Direct deposits are typically made on specific dates, such as payday or a predetermined schedule.

How long does it take for direct deposit to go through? ›

It normally takes 1-3 days for direct deposits to clear. The actual transfer of funds is almost instantaneous, but it can take a few days for your bank to verify the funds and make them available to you. Weekends and public holidays can slow this process down, as can a range of other factors.

How long does direct deposit take the first time? ›

The funds could take one to three days to become available. To learn how long direct deposits take to post to your account, you can contact your bank directly, or watch to see what time of day the first few direct deposits come into your account.

Is there a difference between ACH and direct deposit? ›

Key Takeaways. An ACH transfer is an electronic, bank-to-bank money transfers processed through the Automated Clearing House Network. A direct deposits is a transfer into an account, such as payroll, benefits, and tax refund deposits.

Does an ACH transfer count as a direct deposit? ›

Is ACH Direct Deposit? Direct deposits are a type of ACH payment – so yes, ACH is a direct deposit, but there are also other types of ACH payments. On the other hand, all direct deposits are ACH transfers.

Does Zelle count as a direct deposit? ›

Your direct deposit needs to be an electronic deposit of your paycheck, pension or government benefits (such as Social Security) from your employer or the government. Person to Person payments (such as Zelle®) are not considered a direct deposit.

How do I fill out a deposit information? ›

Get a deposit slip from the bank or download it from their website. Write today's date and your account number on the slip. List the check(s) you're depositing with the amount, check number, and your endorsem*nt on the back. Add up the check amounts and write the total deposit.

Can I direct deposit into an account without my name? ›

Can I direct deposit into an account without my name? Generally... no. To set up direct deposit, you need to give your employer your bank account and routing number—and typically, you don't have the right to give out somebody else's bank account information.

What can I use instead of a voided check for direct deposit? ›

Instead of a voided check, you might be able to provide:
  • A direct deposit authorization form. ...
  • A voided counter check. ...
  • A deposit slip with your banking information preprinted on it. ...
  • A photocopy of a check or deposit slip for your account.
Aug 16, 2023

What happens if I put wrong direct deposit information? ›

If you entered a valid (but incorrect) account number that doesn't belong to you, there's usually nothing to worry about. Most banks won't deposit tax refunds into accounts where the names don't match. You can call the IRS to stop the direct deposit if your return hasn't been posted to their system yet.

Can a direct deposit be rejected? ›

If a user omits or incorrectly enters a digit for their account or routing number when requesting a Direct Deposit, the request may pass the 5miles validation check, but be rejected by the designated financial institution. If a Direct Deposit is rejected, the funds will be returned to your Balance.

What happens if direct deposit is wrong? ›

No matter the scenario, entering the wrong banking details for direct deposit could cause your refund to get delayed. And if you need that money to catch up on bills -- which is the case for 30% of Americans, according to a recent Assurance survey -- then having to wait longer could be a problem for you.

Can someone else direct deposit into my account? ›

Also, the bank will likely not authorize a deposit if the name on the deposit does not match the account owner's name, as this could be an error or fraud. If you want direct deposit, but don't have a bank account, you may be able to get a prepaid debit card and have the money deposited onto it.

How do I direct deposit to someone? ›

You need the recipient's name and address as it appears on the account to which you are sending money. You also need the name of the bank, the bank routing number and the bank account number. The routing number identifies the bank, while the account number is a unique identifier of your recipient's account.

Does direct deposit go straight into your bank account? ›

When you set up direct deposit, money automatically goes into your account digitally when it's time to get paid. You don't need to take any extra steps on payday, like approving the funds with your bank first.

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